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Built exclusively for pediatrics

Your Clinic's New Best Friend. Always On.

24/7 AI support on your website and phone, purpose-built for pediatric clinics. Answer parent questions, guide basic symptom triage, and reduce repetitive calls while keeping families supported,even after hours.

24/7 Coverage
Always answering
Smart Routing
Calls + Chat
Parents Love It
4.9 / 5 rating
30+Clinics Live
24/7AI Coverage
NeverMiss a Call
ReduceUnnecessary ER Visits

AI Superpowers for Your Clinic

Everything your front desk wishes it had, an AI team that answers instantly, never puts families on hold, and always knows the next step.

Website Chat + Symptom Checker

Instant answers and clear next steps for parents.

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New!

AI Phone Front Desk

Resolve routine calls, warm handoff when needed.

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Patient Education Hub

Care instructions families actually follow.

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New Feature

Answer Every Call, Without the Phone Tree

Works with your existing phone system. Resolves routine calls and routes the rest.

  • Resolve routine requests automatically
  • Book visits when appropriate
  • Warm handoff to staff with a call summary
  • Multilingual support for families

Designed to guide families and escalate when needed. Not intended to diagnose or replace clinical judgment.

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Incoming call • 8:47 PM
Hi! Can we get a school note?
Sure. I can text you a quick request form. Is this the best number?
Yes please.
Perfect. Sent. Most notes go out the same day.
Resolved: No staff needed

Turn Your Website Into a Parent Help Desk

Check symptoms, book visits, and answer questions instantly.

  • Guided symptom checker
  • One tap appointment booking
  • Multilingual support
See It in Action

General guidance only. Not a diagnosis.

Teddy Chat website chatbot demo

Informed, Not Confused

Beautiful, multilingual guides — on your website, in your waiting room, and sent to their phone.

Teddy Chat nurse explaining care to parent and child
Vaccine Hesitancy

Evidence-based answers that build trust, not arguments.

Post-Visit Care

Fever, meds, red flags — clear steps parents actually follow.

Newborn & Well-Child

Sleep, feeding, milestones — the questions that fill your inbox.

See Education Tools

Live in Days

We set it up for you.

Playbook

FAQs and rules.

Deploy

Website and phone.

Improve

See what parents ask.

Works with your current website — or let our team refresh & manage yours Get Started →

Built for Pediatrics

Pediatrics-Only AI

Trained exclusively on pediatric protocols, AAP guidelines, and clinic workflows. Not a generic chatbot with a stethoscope slapped on.

Your Clinic Stays in Control

Set your own guardrails, protocols, and escalation rules. Teddy follows your playbook, not someone else's. Override anything, anytime.

Warm & Reassuring Tone

Anxious parents need empathy, not robotic responses. Teddy is warm, clear, and never dismissive,just like your best nurse.

Any Size & Setup

Independent clinics, large groups, and even after hours.

Loved by Pediatricians & Parents

"Parents get answers quickly and our team gets fewer routine calls. Teddy Chat has been a great addition to our website."

S
Dr. Sam SantelicesFounder & CEO, North Florida Pediatrics

"Kids love Teddy. It turns health information into something friendly and approachable."

N
Nichole TurnerPractice Manager, Acute Care Pediatrics

"Teddy Chat made our website feel complete. Families can actually find what they need."

J
Jacqueline Chang-StromanPractice Manager, Kids First Pediatrics on 30

Your Patients' Safety, Our Priority

Built from the ground up with healthcare compliance, safety guardrails, and full transparency.

HIPAA Compliant

End-to-end encryption and BAA included. Your patient data never leaves your control.

Clinical Guardrails

Teddy knows its boundaries. Emergency symptoms trigger immediate escalation,never an AI diagnosis.

Full Transparency

Every conversation is logged and reviewable. Your staff sees exactly what Teddy said and can coach it to improve.

You Own Your Data

No data sharing, no third-party training, no surprises. Your practice data is used only for your practice.

HIPAA Compliant
BAA Included
AAP Aligned

Got Questions? We've Got Answers.

How fast can we go live?
Website chat can typically go live in days. If you add phone, allow a few extra days for number setup and call flow testing.
Do we need an EMR or EHR integration?
No EMR or EHR needed. Teddy Chat works alongside your current systems.
What exactly does Teddy handle?
Routine questions, clinic policies, scheduling directions, school notes, forms, and symptom guidance that routes families to the right next step.
Does Teddy Chat diagnose or replace nurse triage?
No. It provides general guidance and clinic-approved next steps. It escalates when symptoms sound urgent.
What happens if someone mentions an emergency?
Teddy tells them to call 911 right away and can follow your escalation rules, for example notifying on-call staff if you enable it.
Can we start with website only, then add phone later?
Yes. Many clinics start with website chat and add the AI Phone Front Desk when they want to reduce call load further.
Will this work with our existing phone system?
Yes. It’s designed to sit on top of your current setup. You define hours, routing, and when to hand off to staff.
Can Teddy help drive bookings?
Yes. Teddy can route families to your booking link, portal, forms, and location specific instructions based on your rules.
Can we customize what Teddy says and does?
Yes. You control tone, scripts, clinic FAQs, escalation rules, and what features appear. Updates can be made anytime.
Is Teddy Chat HIPAA compliant?
Teddy Chat is HIPAA ready and available under a BAA. It is designed to minimize personal information and follow your guardrails.
What data is stored and who can review it?
Conversations can be logged for transparency and coaching. Your team can review what Teddy said and improve it over time.
Is Teddy Chat multilingual?
Yes. Multilingual support is on by default. Teddy can automatically respond in the caller or parent’s language, and you can choose which languages you want enabled.
Does it work on mobile?
Yes. Teddy Chat is mobile friendly and works across devices. No downloads needed.

Ready to Meet Your Clinic's
New Best Friend?

Use Teddy Chat to deliver better care, reduce staff burnout, and keep families smiling.

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Privacy Policy

This website is operated by Toy Mint Corporation, the company behind the Teddy Chat brand. This policy applies to this teddychat.com marketing website.

Information We Collect on This Website

We collect basic business contact information you voluntarily provide, such as name, email, phone number, clinic name, and message content, when you request a demo or contact us.

How We Use This Information

We use it to respond to your request, schedule demos, and provide product and support communications. We do not sell your information.

Teddy Chat Service Deployed for Clinics

When Teddy Chat is deployed by a pediatric clinic, it operates under the clinic’s configuration and, where applicable, under a Business Associate Agreement. The clinic’s own policies govern how patient information is handled. Teddy Chat is designed to minimize collection of personal information, but conversations can include sensitive information depending on what a user enters.

Contact

If you have any questions or concerns about this policy or your data, please contact us at: privacy@toymint.co

Last updated: December 23, 2025