AI Website Chatbot for Pediatric Practices
Teddy Chat adds an intelligent front desk to your existing pediatric website. It answers parents’ routine questions instantly, guides families to the right next step, supports multiple languages, and reduces repetitive calls — without replacing your team or requiring an EMR.
What the website chatbot does
Most clinic websites are static brochures. Teddy Chat turns yours into a responsive front desk that helps families the moment they land — day or night.
Answers parent FAQs instantly
Hours and locations, insurance and billing questions, new-patient steps, portal and forms, prescription refills, school and sick notes, and your clinic policies — answered in seconds from your own approved content.
Guides families to the next step
Instead of a dead-end FAQ, Teddy points parents to the right action: book a visit, use the patient portal, complete a form, call the office, or come in — based on rules you set.
Guided symptom guidance — not a diagnosis
When a parent describes a symptom, Teddy gives general, clinic-approved guidance and the right next step. It does not diagnose. If symptoms sound urgent, it tells families to call 911 and can follow your escalation rules, such as notifying on-call staff when you enable it.
Multilingual by default
Teddy can automatically respond in the parent’s language, so more of your families get clear answers without extra work for your front desk. You choose which languages are enabled.
General guidance only. Teddy Chat is not intended to diagnose or replace clinical judgment, and it escalates when symptoms sound urgent.
How it reduces front-desk pressure
A large share of clinic calls are repetitive: “Are you open?”, “Do you take my insurance?”, “How do I get a school note?”, “My child has a fever — what should I do?” When the website answers these clearly and consistently, fewer of them become phone calls and voicemails. Your staff spends less time repeating the same answers and more time on the families who need a person.
- Deflects routine questions before they reach the phone.
- Gives every family the same accurate, on-policy answer.
- Routes the questions that do need a person to the right place with context.
- Works 24/7, so after-hours questions don’t pile up for the morning.
Works with your current website
You don’t need to rebuild your site. Teddy Chat is added to your existing pediatric website and configured around your clinic’s hours, locations, policies, and booking workflow. No EMR or EHR integration is required — it works alongside your current systems.
If your website itself is dated or not accessible, our team can also refresh and manage it for you while keeping your domain and URLs.
Set up in days
Configure once, deploy on your site, and improve continuously based on what parents actually ask.
Playbook
You provide FAQs, policies, hours, and escalation rules. We turn them into Teddy’s playbook.
Deploy
Teddy goes live on your existing website, configured to your clinic.
Improve
You see what parents ask and refine answers and routing over time.
Safety, privacy, and clinic control
- HIPAA-ready with a BAA available. Teddy Chat is designed to minimize personal information and follow your guardrails.
- Clinical guardrails. Emergency-sounding symptoms trigger escalation and a clear “call 911” message — never a system-generated diagnosis.
- You stay in control. You set tone, scripts, clinic FAQs, escalation rules, and which features appear. Update anytime.
- You own your data. Conversations can be logged for transparency and coaching so your team can review and improve what Teddy says.
Website chatbot FAQs
Turn your website into a front desk for families
See the pediatric website chatbot working for a clinic like yours. Starting at $299/mo.
Book a Demo