Built for pediatric practices

The Intelligent Front Desk for Pediatric Practices

Teddy Chat connects your website, phone, patient education, and accessibility support into one intelligent front desk that helps families get answers faster, reduces repetitive calls, and makes your practice easier to run.

25+Clinics Live
24/7Always On
NeverMiss a Call
Helps reduceunnecessary ER visits and after-hours nurse triage volume.

How many parent questions does your website actually answer?

At 2am, your website is your front desk. Run the free checkup and see — instantly — which of the 20 most-asked parent questions your site answers. No email required.

Find your clinic

Enter your clinic's website address to start your free checkup.

Your report will include office hours, after-hours help, insurance, dosing guidance and 16 more questions parents ask most. Instant · free · no email needed.

1. Find your clinic Enter your website address — that's all we need.
2. We read your website Just like a parent would — your homepage and key pages.
3. Get your checkup An instant score across 20 parent questions, with evidence.

Made for every kind of pediatric care

Wherever families bring their kids, Teddy fits right in. Tap a card to see how.

25+ pediatric practices already run on Teddy one system across web, phone & patient education

One System Across Every Patient Touchpoint

Three surfaces of one connected intelligence layer. Your website, your phone, and your patient education work together so families get answers and your team gets time back.

Phone Intelligence

Answer Every Call, Without the Phone Tree

Sits on top of your existing phone system. Resolves routine calls, routes the rest, and keeps your team focused on the patients in front of them.

  • Resolve routine requests automatically
  • Book visits when appropriate
  • Warm handoff to staff with full call context
  • Multilingual support for families

Designed to guide families and escalate when needed. Not intended to diagnose or replace clinical judgment.

Learn more about the AI Phone Front Desk →

Book a Demo
Incoming call • 8:47 PM
Hi! Can we get a school note?
Sure. I can text you a quick request form. Is this the best number?
Yes please.
Perfect. Sent. Most notes go out the same day.
Resolved: No staff needed

Turn Your Website Into a Front Desk for Families

Answer questions, surface clinic policies, and route families to the right next step the moment they land on your site.

  • Guided symptom guidance
  • One-tap appointment booking
  • Multilingual support
See It in Action

Learn more about the Website Chatbot →

General guidance only. Not a diagnosis.

Informed, Not Confused

Beautiful, multilingual guides — on your website, in your waiting room, and sent to their phone.

Teddy Chat nurse explaining care to parent and child
Vaccine Hesitancy

Evidence-based answers that build trust, not arguments.

Post-Visit Care

Fever, meds, red flags — clear steps parents actually follow.

Newborn & Well-Child

Sleep, feeding, milestones — the questions that fill your inbox.

Coming Soon

The next chapter of patient education

A hospital-grade checkup and patient-education experience — built to the standards of the country’s leading children’s hospitals. Coming soon to Teddy Chat.

Ask about early access
New

Online Forms

Intake and history forms, filled from the parent's phone — delivered securely to your inbox. No clipboards.

Book a Demo

Your website should help your front desk, not add to its workload.

We design, launch and continuously manage pediatric websites that help families find information, access care and take the right next step. When something changes, just tell us. We handle the rest.

Built for pediatrics

Patient-friendly navigation, mobile-first design and clear care pathways.

Managed after launch

Providers, hours, forms, alerts, resources and other updates handled for you.

Ready for Teddy Chat

Add Website Intelligence, Phone Intelligence and patient education whenever you are ready.

Live in Days

Configure once. Deploy across every patient touchpoint. Improve continuously.

Playbook

FAQs and rules.

Deploy

Website and phone.

Improve

See what parents ask.

Works with your current website — or let our team refresh & manage yours Get Started →

Built for Pediatric Practices

Pediatrics-Only Intelligence

Built around pediatric protocols, AAP guidelines, and clinic workflows. Not a generic platform retrofitted for healthcare.

Your Clinic Stays in Control

Set your own guardrails, protocols, and escalation rules. Teddy follows your playbook, not someone else's. Override anything, anytime.

Warm & Reassuring Tone

Anxious parents need empathy, not robotic responses. Teddy is warm, clear, and never dismissive,just like your best nurse.

Any Size & Setup

Independent clinics, large groups, and even after hours.

Also for Dental Practices

Pediatric dentist? Teddy works for your front desk too.

Appointment questions, new-patient intake, insurance answers, recall and hygiene scheduling, anxious-parent questions — the same intelligent front desk, built for pediatric practices of every kind: medical and dental.

Teddy for Pediatric Dentists

Loved by Pediatricians & Parents

"Parents get answers quickly and our team gets fewer routine calls. Teddy Chat has been a great addition to our website."

S
Dr. Sam SantelicesFounder & CEO, North Florida Pediatrics

"Kids love Teddy. It turns health information into something friendly and approachable."

N
Nichole TurnerPractice Manager, Acute Care Pediatrics

"Teddy Chat made our website feel complete. Families can actually find what they need."

J
Jacqueline Chang-StromanPractice Manager, Kids First Pediatrics on 30

Your Patients' Safety, Our Priority

Built from the ground up with healthcare compliance, safety guardrails, and full transparency.

HIPAA Ready

Available under a BAA. Designed to minimize personal information and follow your clinic's guardrails.

Clinical Guardrails

Teddy knows its boundaries. Emergency symptoms trigger immediate escalation, never a system-generated diagnosis.

Full Transparency

Every conversation is logged and reviewable. Your staff sees exactly what Teddy said and can coach it to improve.

You Own Your Data

No data sharing, no third-party training, no surprises. Your practice data is used only for your practice.

HIPAA Compliant
BAA Included
Guided by AAP recommendations.

Flexible pricing that grows with your clinic

Start with the channel creating the most work for your team, then add more as you need them.

Starting at
$299/month

Teddy Chat is modular. Your final price depends on the channels you enable, your clinic’s size and locations, expected phone and SMS usage, and any implementation needs.

Available modules include
AI Website Chat
AI Phone and SMS
Patient Education
Digital Intake Forms
Managed Pediatric Websites

Start with one area or bring everything together in one pediatric patient-engagement platform. No long-term contracts.

Book a short call to build your plan

Got Questions? We've Got Answers.

Website chat can typically go live in days. If you add phone, allow a few extra days for number setup and call flow testing.
No EMR or EHR needed. Teddy Chat works alongside your current systems.
Routine questions, clinic policies, scheduling directions, school notes, forms, and symptom guidance that routes families to the right next step.
No. It provides general guidance and clinic-approved next steps. It escalates when symptoms sound urgent.
Teddy tells them to call 911 right away and can follow your escalation rules, for example notifying on-call staff if you enable it.
Yes. Many clinics start with Website Intelligence and add Phone Intelligence when they want to reduce call load further.
Yes. It’s designed to sit on top of your current setup. You define hours, routing, and when to hand off to staff.
Yes. Teddy can route families to your booking link, portal, forms, and location specific instructions based on your rules.
Yes. You control tone, scripts, clinic FAQs, escalation rules, and what features appear. Updates can be made anytime.
Teddy Chat is HIPAA ready and available under a BAA. It is designed to minimize personal information and follow your guardrails.
Conversations can be logged for transparency and coaching. Your team can review what Teddy said and improve it over time.
Yes. Multilingual support is on by default. Teddy can automatically respond in the caller or parent’s language, and you can choose which languages you want enabled.
Yes. Teddy Chat is mobile friendly and works across devices. No downloads needed.
Yes. Teddy is built for pediatric practices — medical and dental. The same website chat, AI phone front desk, and text messaging handle appointment questions, new-patient intake, insurance answers, and recall reminders for pediatric dental offices. See Teddy for Pediatric Dentists.

See all frequently asked questions →

One Connected System.
Every Patient Touchpoint.

Bring Website, Phone, and Patient Education together under one Clinic Intelligence layer your team controls.