Built for pediatric practices

The Intelligent Front Desk for Pediatric Practices

Teddy Chat connects your website, phone, patient education, and accessibility support into one intelligent front desk that helps families get answers faster, reduces repetitive calls, and makes your practice easier to run.

25+Clinics Live
24/7Always On
NeverMiss a Call
ReduceUnnecessary ER Visits

One System Across Every Patient Touchpoint

Three surfaces of one connected intelligence layer. Your website, your phone, and your patient education work together so families get answers and your team gets time back.

Phone Intelligence

Answer Every Call, Without the Phone Tree

Sits on top of your existing phone system. Resolves routine calls, routes the rest, and keeps your team focused on the patients in front of them.

  • Resolve routine requests automatically
  • Book visits when appropriate
  • Warm handoff to staff with full call context
  • Multilingual support for families

Designed to guide families and escalate when needed. Not intended to diagnose or replace clinical judgment.

Learn more about the AI Phone Front Desk →

Book a Demo
Incoming call • 8:47 PM
Hi! Can we get a school note?
Sure. I can text you a quick request form. Is this the best number?
Yes please.
Perfect. Sent. Most notes go out the same day.
Resolved: No staff needed

Turn Your Website Into a Front Desk for Families

Answer questions, surface clinic policies, and route families to the right next step the moment they land on your site.

  • Guided symptom guidance
  • One-tap appointment booking
  • Multilingual support
See It in Action

Learn more about the Website Chatbot →

General guidance only. Not a diagnosis.

Animated demo of the Teddy Chat website chatbot answering a parent's question

Informed, Not Confused

Beautiful, multilingual guides — on your website, in your waiting room, and sent to their phone.

Teddy Chat nurse explaining care to parent and child
Vaccine Hesitancy

Evidence-based answers that build trust, not arguments.

Post-Visit Care

Fever, meds, red flags — clear steps parents actually follow.

Newborn & Well-Child

Sleep, feeding, milestones — the questions that fill your inbox.

Live in Days

Configure once. Deploy across every patient touchpoint. Improve continuously.

Playbook

FAQs and rules.

Deploy

Website and phone.

Improve

See what parents ask.

Works with your current website — or let our team refresh & manage yours Get Started →

Built for Pediatric Practices

Pediatrics-Only Intelligence

Built around pediatric protocols, AAP guidelines, and clinic workflows. Not a generic platform retrofitted for healthcare.

Your Clinic Stays in Control

Set your own guardrails, protocols, and escalation rules. Teddy follows your playbook, not someone else's. Override anything, anytime.

Warm & Reassuring Tone

Anxious parents need empathy, not robotic responses. Teddy is warm, clear, and never dismissive,just like your best nurse.

Any Size & Setup

Independent clinics, large groups, and even after hours.

Loved by Pediatricians & Parents

"Parents get answers quickly and our team gets fewer routine calls. Teddy Chat has been a great addition to our website."

S
Dr. Sam SantelicesFounder & CEO, North Florida Pediatrics

"Kids love Teddy. It turns health information into something friendly and approachable."

N
Nichole TurnerPractice Manager, Acute Care Pediatrics

"Teddy Chat made our website feel complete. Families can actually find what they need."

J
Jacqueline Chang-StromanPractice Manager, Kids First Pediatrics on 30

Your Patients' Safety, Our Priority

Built from the ground up with healthcare compliance, safety guardrails, and full transparency.

HIPAA Compliant

End-to-end encryption and BAA included. Your patient data never leaves your control.

Clinical Guardrails

Teddy knows its boundaries. Emergency symptoms trigger immediate escalation, never a system-generated diagnosis.

Full Transparency

Every conversation is logged and reviewable. Your staff sees exactly what Teddy said and can coach it to improve.

You Own Your Data

No data sharing, no third-party training, no surprises. Your practice data is used only for your practice.

HIPAA Compliant
BAA Included
AAP Aligned

Simple Pricing

One platform that scales with your clinic and the channels you turn on. No long-term contracts.

Starting at
$299/mo

Website chatbot, AI phone, and patient education for pediatric practices — HIPAA-ready and ADA / WCAG 2.2 AA accessible. Book a demo for pricing tailored to your practice size and the channels you enable.

Book a Demo

Got Questions? We've Got Answers.

Website chat can typically go live in days. If you add phone, allow a few extra days for number setup and call flow testing.
No EMR or EHR needed. Teddy Chat works alongside your current systems.
Routine questions, clinic policies, scheduling directions, school notes, forms, and symptom guidance that routes families to the right next step.
No. It provides general guidance and clinic-approved next steps. It escalates when symptoms sound urgent.
Teddy tells them to call 911 right away and can follow your escalation rules, for example notifying on-call staff if you enable it.
Yes. Many clinics start with Website Intelligence and add Phone Intelligence when they want to reduce call load further.
Yes. It’s designed to sit on top of your current setup. You define hours, routing, and when to hand off to staff.
Yes. Teddy can route families to your booking link, portal, forms, and location specific instructions based on your rules.
Yes. You control tone, scripts, clinic FAQs, escalation rules, and what features appear. Updates can be made anytime.
Teddy Chat is HIPAA ready and available under a BAA. It is designed to minimize personal information and follow your guardrails.
Conversations can be logged for transparency and coaching. Your team can review what Teddy said and improve it over time.
Yes. Multilingual support is on by default. Teddy can automatically respond in the caller or parent’s language, and you can choose which languages you want enabled.
Yes. Teddy Chat is mobile friendly and works across devices. No downloads needed.

See all frequently asked questions →

Read Daily

Teddy Daily

Guided by AAP recommendations. Beautifully delivered for families and clinics.

One Connected System.
Every Patient Touchpoint.

Bring Website, Phone, and Patient Education together under one Clinic Intelligence layer your team controls.